Privacy & Security
Please also review our “Terms and Conditions” and “Delivery” documents so that you may understand our practices. These together govern your visit to the HanGrip.com site.
Your right to privacy and security is very important to us. We treat personal information obtained through the use of HanGrip.com website as private and confidential. We strictly protect and enforce the confidentiality of it. We maintain physical, electronic and procedural safeguards to protect this information.
We want you to feel safe and secure when browsing and purchasing items on our website. We are committed to providing you with secure access to our online services.
Under no circumstances do we disclose this information to any person or company, without your permission, except under conditions explained below - unless required by law to do so. We only use the information we collect about you to process orders, to provide a personalized shopping experience, and to communicate with you.
By submitting your information on our website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to terminate your account and refuse service without prior notice.
Information about you can be accessed or modified by you at any time by logging into your account at HanGrip.com
You are responsible for maintaining the confidentiality of your password and for taking all reasonable measures to prevent unauthorised access to your account. If you have any reason to believe that your password has been revealed to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. You agree to accept responsibility for all activities that occur under your account or password.
We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you register at HanGrip.com site. For registered customerswe collect and store your name, address and email address information only but may include other information when needed to provide a service or product you requested.
We collect and store IP numbers of visitors to our site as part of normal logging procedures. No personal information is collected, and the IP address is not traced to a particular person. Similarly, we may collect information, using that IP address, about the navigational or browsing activities of our visitors. We cannot use that data to identify you.
Other information automatically collected may include your browser type, domain names, access times and referring web site addresses. We have no control over this logging as the web server does this automatically as required by law.
Use of Information
This information allows us to fulfill your orders, to respond to your inquiries and questions and to contact you. This all helps to ensure that our products and services are geared towards your needs.
When you purchase products or services from us, you will receive an automated receipt by email. You may then receive further email notifications when your order is being processed and again when your order has been dispatched.
If you choose to, you will be added to our newsletter mailing list and will receive occasional e-mails from us relating to our new products and services. In that case we try to limit messages to ones that might be of interest to you. You can unsubscribe from this service at any time.
We may analyse information on our visitors' routine use of HanGrip.com website. We may use this information to monitor which areas of the website are most frequently visited, to assist us to provide a more pleasing surfing experience. In analysis the collected information is aggregated and no personal information, behaviour or patterns cannot be identified.
Other automatically collected information is used for the operation of the website and to maintain a quality level of service for all users.
Disclosing Personal or Confidential Information
We will never sell, rent, or pass on your personal details to any other organisation. Your personal information is safe at HanGrip.com.
HanGrip.com will disclose your personal information, without notice, only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the good faith belief that such action is necessary to: a) conform to the requirements of the law or comply with legal processes served on HanGrip Oy and/or the HanGrip.com website; b) protect and defend the rights or property of HanGrip Oy; or c) act in urgent circumstances to prevent harm to users of HanGrip.com website, or the public, or d) if requested by you.
Credit and Debit Card Information
We use secure third party payment processor PayPal to process credit card and debit card orders. We do not have any access to your credit card information. When you make a purchase at HanGrip.com website, you are transferred to the secure servers of our payment processors. All data traffic between you and PayPal is encrypted. No credit card information is ever stored in our database.
These cookies do not contain any of your private information.
A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to deliver viruses to your computer or to run programs. Cookies are uniquely assigned to you. They can only be used by a web server in the domain that issued the cookie to you.
Security of your Personal Information
The customer information that we maintain is stored in our contact database. We carefully protect your data from loss, misuse, unauthorized disclosure or unauthorized access, alteration, or accidental destruction. We limit access to that information to those with a business need to know.
Our Internet server is protected by firewalls and intrusion detection systems. We secure the personal information you provide on servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Access to information on our password-controlled web server is restricted to authorized personnel only.
Your personal information is never shared outside the company without your permission, except under these conditions: Information collected on HanGrip.com website may be stored and processed in EU, USA or any other country in which HanGrip Oy or its affiliates and subsidiaries maintain facilities.
Data Security of Third Parties
On some HanGrip.com pages we include links to other websites. We do not review the privacy practices of those websites, or guarantee the privacy of information you enter outside of HanGrip.com. We are providing these links to you only as a convenience. It is up to you to take necessary precautions to ensure that whatever you select for your use is free of viruses and other items which may be harmful.
Information transmitted over the internet via an unsecured link, including email, is susceptible to potential unlawful access, or distortion. As we do not have the ability to prevent harmful activities by unscrupulous persons, you accept that we cannot be held liable for any loss, harm or damage suffered by you as a result. To limit these risks, we may occasionally request independent verification from you of any information transmitted by you via the site or email.
IF YOU DO NOT AGREE TO THE TERMS STATED ABOVE OR ANY CHANGES HANGRIP.COM MAKES IN THESE TERMS, PLEASE EXIT THE SERVICE IMMEDIATELY.
The text: All Rights Reserved, © SW-Ratkaisut 2010.